Pengaruh Leadership Satisfaction Terhadap Employee Loyalty Dimediasi Employee Engagement
Keywords:
Employee engagement, Leadership satisfaction, Employee loyalty
Abstract
Research was conducted to determine the role of Employee Engagement in mediating the influence of Leadership Satisfaction on Employee Loyalty at the Grand Mirage Resort & Thalasso Bali Hotel. The population used was all employees of the Grand Mirage Resort & Thalasso Bali Hotel, totaling 453 employees. The number of samples that will be studied in the research is 212 active employees. The data analysis technique used is Partial Least Square (PLS) Structural Equation Modeling (SEM) with an approach based on variance or component based structural equation modeling. The path coefficient value shows that the direction of the relationship between leadership satisfaction and employee loyalty is positive, which states that leadership satisfaction has a positive and significant effect on employee loyalty. The relationship between employee engagement and employee loyalty is positive, which states that employee engagement has a positive and significant effect on employee loyalty. The relationship between leadership satisfaction and employee engagement is positive, which states that leadership satisfaction has a positive and significant effect on employee engagement.
References
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Amor, A. M., Vazquez, J. P., & Faina, J. A. (2019). Transformational Leadership and Work Engagement: Exploring The Mediating Role of Structural Empowerment. European Management Journal, 7 (6), 1-10.
Bakker, A. B. (2017). Strategic and Proactive Approaches to Work Engagement. Organizational Dynamics, 46 (2), pp. 67–75.
Bennett, M. (2018). Leadership Satisfaction, Employee Engagement, and Turnover Intention Among Public Sector Employees. Social and Behavioral Sciences, 7 (1), pp. 1-18.
Book, L., Gatling, A., & Kim, J. (2019). The Effects of Leadership Satisfaction on Employee Engagement, Loyalty, and Retention in The Hospitality Industry. Journal Of Human Resources In Hospitality & Tourism, 18 (3), pp. 368-393.
Costa, L. R., & Loureiro, S. M. C. (2019). The Importance of Employees’ Engagement on The Organizational Success. Journal Of Promotion Management, 25 (3), pp. 328-336.
Decuypere, A., & Schaufeli, W. (2020). Leadership and Work Engagement: Exploring Explanatory Mechanisms. German Journal of Human Resource Management, 34 (1), pp. 69-95.
Grant, K. (2019). Leadership Satisfaction Strategies and Employee Engagement. Management and Technology, 4 (2), pp. 17-29.
Hanse, J., Harlin, U., Jarebrant, C., Ulin, K., & Winkel, J. (2016). The Impact of Leadership Dimensions on Leader-Member Exchange among Health Care Professionals. Journal of Nursing Management, 69 (12), pp. 2177–2200.
Hasibuan, Malayu S.P. (2017). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Kang, M., & Sung, M. (2017). How Symmetrical Employee Communication Leads to Employee Engagement and Positive Employee Communication Behaviors The Mediation of Employee Organization Relationships. Journal of Communication Management, 21 (1), pp. 82-102.
Kim, S., Park, Y., & Headrick, L. (2018). Daily Micro-Breaks and Job Performance: General Work Engagement as a Cross-Level Moderator. Journal of Applied Psychology, 2 (1), pp. 1-53.
Lloyd, R., & Mertens, D. (2018). Expecting More Out of Expectancy Theory: History Urges Inclusion of the Social Context. International Management Review, 14 (1), 28-43.
Ludviga, I., & Kalvina, A. (2016). Exploring The Relationships Between Job Satisfaction Work Engagement and Loyalty of Academic Staff. International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 10 (1), pp. 99-105.
Martin, R., Thomas, G., Legood, A., & Russo, S. (2018). Leader-Member Exchange (LMX) Differentiation and Work Outcomes: Conceptual Clarification and Critical Review. Journal of Organizational Behavior, 3 (9), pp. 151-168.
Muallimin, E., Hartono, B. D., & Diponegoro, A. (2020). Pengaruh Komitmen Organisasi dan Keterikatan Kerja Terhadap Loyalitas Aktivis Muhammadiyah dan Organisasi Otonom pada Tingkat Pusat. Jurnal Manajemen Bisnis dan Publik, 1 (1), hal. 32-40.
Nguyen, V. T., & Hoang, T. N. (2021). Employees’ Job Satisfaction Affecting Loyalty: A Case Study of Accounting Service Enterprises in Ho Chi Minh City. Elementary Education Online, 20 (5), pp. 1918-1927.
Putra, E. D., Cho, S., & Liu, J. (2017). Extrinsic and Intrinsic Motivation on Work Engagement in The Hospitality Industry: Test of Motivation Crowding Theory. Tourism and Hospitality Research, 1 (1), pp. 1-14.
Robbins, Stephen P., & Coulter, Mary. (2016). Manajemen. Jakarta: Erlangga.
Robbins, Stephen P., & Judge, Timothy A. (2016). Perilaku Organisasi. Jakarta: Salemba Empat.
Robert, L. P., & You, S. (2017). Shared Leadership, Individual Trust, Autonomy, and Satisfaction in Virtual Teams. Journal of the Association of Information Science and Technology (JAIST), 4 (2), pp. 1-35.
Rustikarini, R. D. (2021). Pengaruh Gaya Kepemimpinan dan Kepuasan Karyawan Terhadap Loyalitas Karyawan Melalui Employe Engagement Sebagai Variabel Mediasi. Jurnal Ilmu Manajemen, 6 (1), hal. 94-107.
Sharma, M. (2019). Job Satisfaction and Employee Loyalty: A Study of Working Professionals. Guru Business Review, 15 (1), pp. 36-43.
Simone, S. D. (2015). Expectancy Value Theory: Motivating Healthcare Workers. American International Journal of Contemporary Research, 5 (2), pp. 19-23.
Strenitzerova, M., & Achimsky, K. (2019). Employee Satisfaction and Loyalty as a Part of Sustainable Human Resource Management in Postal Sector. Sustainability Journal, 11 (4), pp. 1-30.
Published
2024-01-30
How to Cite
Valentina, N. K. D. P., & Putra, M. S. (2024). Pengaruh Leadership Satisfaction Terhadap Employee Loyalty Dimediasi Employee Engagement. Expensive: Jurnal Akuntansi Dan Keuangan, 3(1), 14 - 26. https://doi.org/10.24127/exclusive.v3i1.5365
Section
Articles
